Interval Health · Safety escalation
What happens when a parent answers Yes
A week 3 check-in for a teen who recently started an antidepressant. Press Play to watch the family's phone, the clinicians' phones and the practice chart move together. Times follow the default settings: the next clinician is paged after 10 minutes without an acknowledgment.
1 / 11Maya's mom opens the week 3 check-in from a text link. The safety question is one of five.
Parent's phone
Week 3 check-in · 4 of 5
In the past week, has Maya had any thoughts of death, suicide or hurting herself?
NoYes
Your answers go to Maya's care team.
On-call clinicians
Dr. Patel · primaryOff
URGENT from Interval: a safety answer needs a clinician now. Open: intervalhealth.io/e/41 · Reply 1 to acknowledge.
Missed call · Interval paging line
Dr. Kim · coveringOff
URGENT from Interval: a safety answer needs a clinician now. Dr. Patel did not respond. Open: intervalhealth.io/e/41 · Reply 1 to acknowledge.
1
Acknowledged. The family's number is in the chart.
Pages never include the child's full name or diagnosis. The link opens the chart after sign-in.
Practice chart · Maya R.
Maya R., 14Sertraline · Week 3
No open alertsQuiet
- Events appear here as they happen.
Mark resolvedOnly a clinician can resolve. Staff see this read-only.
Presenting? Use the arrow keys to step, Space to play or pause, Home to start over. Sample data. Names, numbers and links are fictional. Interval is not a crisis service and does not replace 911 or 988.
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